Beacon

Agent

Decagon

Agent

Support agents with a trail you can audit.

Decagon sits above the help desk. You write the behaviors. It handles the ticket, and every turn is inspectable.

latest·Proprietary·Updated this quarter

Desktop
Active

Product site — not a wrapper

https://decagon.ai

By Decagon

Runtime
Hosted above your help desk
Autonomy
Resolves inside the behaviors you wrote

decagon.ai/

  • Ticket

    A conversation on any channel.

  • Policy

    The behaviors you authored.

  • Act

    A reply, a refund, a lookup.

  • Audit

    The turn-by-turn trail.

Hosted above your help desk

How it runs

Four beats, then it hands back.

  1. 1

    Ticket

    A conversation on any channel.

  2. 2

    Policy

    The behaviors you authored.

  3. 3

    Act

    A reply, a refund, a lookup.

  4. 4

    Audit

    The turn-by-turn trail.

Maker

Decagon

@decagon · Studio

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